Broadcast template messages to your customers
Deliver rich WhatsApp notifications to your customers with our easy to use campaign manager within a few clicks. With pre-approved WhatsApp templates, you can initiate a conversation with your customers or re-enagage your customers outside the 24 hour session window.
Automate support with chatbot with seamless transfer to human agent
Let chabot handle your 24×7 customer support and respond to repetitive queries while empowering your customers to speak to a human agent whenever necessary to solve a more complex query. Let your support agents manage all conversations from one single dashboard.
Customizations and Analytics
Increase agent productivity and track conversation KPIs
Create auto-responses, set business hours and assign tags and notes to your conversations for a better analysis and quicker support. Access real time analytics to track KPIs such as open conversations, closed conversations, expired conversations, agent availability, agent performance, top conversations and more.